Patient Bill of Rights
As a patient of BrookWell Health Infusion Center, you have certain rights, responsibilities and expectations.
By understanding and adhering to these patient rights and responsibilities, you will help us to provide you with the very best care possible.
As our patient, you can expect and are entitled to:
- Treatment with respect and dignity in all interactions with BrookWell staff.
- Privacy and confidentiality regarding your medical care and health records.
- A candid discussion with your healthcare provider concerning medically necessary treatment options, regardless of cost or insurance benefit coverage, and participation in the decision making of your treatment plan.
- The opportunity to voice complaints about the practice or the care provided should you feel it necessary.
Patient Responsibilities:
- Submit all documentation required to receive services.
- Provide, to the best of your abilities, all information required to provide you with the best possible treatment.
- Follow all plans and instructions for care as explained by your provider.
- Fully participate in all discussions so that you can understand your health problem(s) and participate in developing treatment goals.
Should you have any further questions, comments or complaints, please contact us:
- info@brookwellhealth.com
- (423) 616-9757
- 2829 W Andrew Johnson Hwy
Morristown TN 37814