Core Values
Core Values
- Compassion – We genuinely care for each patient and are honored to serve them and help them to heal. We exist because of our patients and aim to “enhance the quality” of their lives by providing an infusion experience customized to each of their individual needs.
- Integrity – Our integrity is of utmost importance in all our decisions, transactions and relationships. We seek to earn the trust of each patient, prescriber, vendor and partner as we consistently respond to needs and deliver on that to which we have committed.
- Service – We exist to serve our patients as a unified team. We take great pride in providing a staff of caring medical professionals dedicated to helping our patients.
- Excellence – In everything we do, we settle for nothing less than excellence. From how we care for each patient, to how we relate to each provider. How we work and communicate as a team, and how we serve our community.
Mission
To improve the quality of life for our patients by providing a comfortable, convenient, and compassionate infusion experience.
Vision
To be the premier infusion choice for patients, providers and payors in East Tennessee and Southwest Virginia, providing clinical excellence in the care of complex and chronic conditions for each patient.